44" Landscape Pro Slim Linear Electric Fireplace - Modern Flames

Product Specs

Product Dimensions

• Overall dimensions - 44 1/16" W x 23 3/4" H x 5 3/8" D
• Viewing area dimensions - 43 5/8" W x 13 7/8" H
• Rough framing dimensions (2 x 6) - 44 1/4" W x 24 1/8" H x 6" D
• Weight - 80 lbs.

Product Manuals

Product Warranty

Warranty Coverage: Modern Flames warrants that the products and their component parts will be free from defects in materials and workmanship for the applicable period of the warranty coverage set forth in the below warranty period. If a product or component is found to be defective in materials or workmanship during the applicable warranty period, Modern Flames, at its discretion, may repair the applicable component, replace the applicable component, or refund the purchase price of the applicable product(s). The maximum amount recoverable under warranty is limited to the purchase price of the product. The warranty period is nontransferable.

Warranty Period: Warranty period is 5 years from date of purchase when owner registers the product at www.modernflames.com. If the product is not registered, the standard 2-year warranty applies. If a product has an integrated screen, the screen is covered for 1-year from date of purchase. Warranty Conditions: This warranty only covers Products that are purchased through an authorized Modern Flames dealer or distributor on or after 9/1/2021. Any product purchased prior to that date must have original invoice or receipt to qualify for the warranty. If no documentation can be found, Modern Flames has the right to deny a warranty claim. A list of authorized dealers is available on the Modern Flames website, www.modernflames.com.

• Must contact Modern Flames first in order to trouble shoot or diagnose fireplace. • Warranty is only valid while product remains with the original purchaser. If unit is installed in a home or location and new ownership takes over, the warranty does not start over.
• After trouble shooting/diagnosing with Modern Flames, then contact your installing distributor or dealer for warranty service. If the installing dealer or distributor is unable to provide necessary parts, contact the nearest Modern Flames authorized dealer or supplier. Additional service fees may apply if you are seeking warranty service from a dealer other than the dealer from whom you originally purchased the product.
• Only Modern Flames’ parts must be used in the servicing and maintenance of your fireplace, these parts can be ordered by contacting Modern Flames via phone or email. Any after-market parts, modifications, or re-wiring made before contacting Modern Flames will void the warranty.
• The product must be properly installed, serviced, and maintained based on manufacturer standards. Please see your Modern Flames installation instructions/manual for further information on how to service and maintain your electric fireplace. If you cannot locate your instructions manual, please refer to our website for a download of that document.

https://www.modernflames.com/downloads/modern-electric-fireplace/
Phone: (602) 268-9353
[email protected]

Product Shipping

• In stock products ship within 1-2 business days.
• Transit times typically vary from 1-6 business days.
• This product must ship LTL freight and a signature is required for delivery.
• Please be sure to inspect the all freight shipments carefully and note any damages or missing items on the delivery receipt.

DO NOT RETURN TO STORE! CALL US FIRST
1-877-246-9353

For immediate help with installation, product information orif your product arrives damaged, please call our toll-free number at: 1-877-246-9353
Or email us at: [email protected]
MODERN FLAMES STAFF IS READY TO PROVIDE ASSISTANCE

Freight Warranty Policy
For any shipment that has left Modern Flames’ facility and is in transit when order is cancelled, will be assessed a 20% restocking fee and any shipping costs incurred for re-consigning the shipment. Additionally, if the fireplace or item is delivered and no longer wanted for any reason, the customer will incur our 20% restocking fee and shipping costs to return the unit. Prior to returning the unit a return authorization number must be obtained. If unit is on site, please contact Modern Flames with a date and time frame to schedule a pick-up of the fireplace. Please leave fireplace boxed and on a pallet and if unable or those items have been thrown out, Modern Flames may add a higher restocking fee to return the fireplace.

If item has not left Modern Flames’ facility when cancellations request is sent in to us, no penalty will be incurred.

For shipments that arrive with clear damage to pallet, shrink wrap, fireplace box or any other visible damage should be refused by the customer and must be notated with the delivery company. Please contact Modern Flames, within 24 hours via phone or email, and/or with pictures and information via email, so we may process a freight claim and begin processing a new order to replace the damaged one. Please have any of the following to help expedite the claim process- order number, delivery number or invoice number for reference. Failure to alert Modern Flames within 24 hours, may result in no credit or partial credit given back.

If the unit is kept with clear, visible damage to pallet, shrink wrap, fireplace box and there is further concealed damage upon opening the box, Modern Flames may refuse a warranty claim or only partially credit for the damaged fireplace.

If the unit arrives with no visible damage and upon opening there is clear damage to the glass, firebox or other damage contact Modern Flames immediately, within 24 hours, to start your warranty claim. Failure to do this could result in a full or partial denial of the claim. Modern Flames has the right to inspect the damage to understand the extent of it via photographs or video. This will determine if a new unit, replacement parts or partial credit is to be sent out or given, if damage is not affecting the overall functionality of the fireplace.

If a unit is returned to us and no notifications are made by the customer to us, Modern Flames, they will incur at least a 20% restocking fee or potential for no credit to be given.